At ParfumWorldwide, we are committed to providing a worry-free shopping experience, ensuring that every customer is satisfied with their fragrance journey.
For further assistance, please contact our customer support team.
1. Contact Us – Email our support team at [support email] or visit our Returns Center to submit a request.
2. Approval & Instructions – Once approved, you will receive return instructions, including the shipping address.
3. Ship the Product – Securely package the item and send it back using a trackable shipping service. Customers are responsible for return shipping costs unless the return is due to our error.
Once we receive your return, we will inspect it and process your refund within 7 business days to your original payment method.
If exchanging, we will ship the replacement product after the returned item is received and verified.
Original shipping fees are non-refundable.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or refund at no additional cost.
+31 6 83991547
Monday – Friday: 10 am to 6 pm EST
Excluding public holidays